Two of Nation’s Largest Background Check Firms Found Negligent

The Consumer Financial Protection Bureau (CFPB) has charged General Information Services and its affiliate, eBackground-checks.com, Inc. with faulty practices that resulted in inaccurate background checks on potential employees, according to a news release on the CFPB website. Some of the violations included:

● Mismatching criminal records for consumers with common names or nicknames

● Including non-reportable information in reports

● Failure to track consumer disputes to identify trends or faulty practices

CFPB Director Richard Cordray was quoted as saying, “General Information Services and its affiliate failed to take basic steps to provide accurate background screening reports to employers about job applicants.” Read the full story here.